iOS: See If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker in Apple's online support documentation.macOS: See Get help if the internal speakers on your Mac don't make sound in Apple's online support documentation.
To run troubleshooting steps that may not require administrative access, click the Run troubleshooter drop-down.
Running the audio troubleshooter may help resolve your issue, but it requires administrative access to your computer.